Refund Policy

At Freight Genie, we are committed to providing high-quality products and services to our customers. While we do not offer refunds on any of our products, we value your satisfaction and will do everything we can to address any issues or concerns you may have.

Subscription-based Products:

Due to the nature of our subscription-based products, we do not offer refunds for any subscription fees paid. If you have any issues with your subscription, please contact us at sales@freightgenie.com or by calling (949) 281-2245. Our customer support team will work with you to resolve any problems you may be experiencing.

One-time Sale Products:

For one-time sale products, we do not offer refunds. If you have any issues with your purchase, please contact us at sales@freightgenie.com or by calling (949) 281-2245. Our customer support team will be happy to assist you and help resolve any problems you may have.

Cancellation Policy:

If you wish to cancel your subscription or terminate your use of any of our products, you may do so at any time. To cancel your subscription, simply contact us at sales@freightgenie.com or by calling (949) 281-2245. Please note that any cancellation requests must be received at least 10 business days before the next billing cycle in order to avoid being charged for the next billing period.

Thank you for choosing Freight Genie. We value your business and look forward to continuing to serve you.